Shipping policy

Shipping & Delivery

Updated:  June 20, 2026

We’re working hard to support more return shipping options. If your region isn’t supported yet, just email us and we’ll do our best to make it available as soon as possible.

 

United States

-

Ship From: US
Standard Shipping
Delivery: 3–7 Business Days
Shipping Fee: From $6 per 250g

Ship From: CN
Standard Shipping
Delivery: 10–15 Business Days
Shipping Fee: From $6 per 250g

 

Canada

-

Ship From: CN
Standard Shipping
Delivery: 10–15 Business Days
Shipping Fee: From $6 per 250g

 

Australia

-

Ship From: CN
Standard Shipping
Delivery: 10–15 Business Days
Shipping Fee: From $6 per 250g

 

United Kingdom

-

Ship From: CN
Standard Shipping
Delivery: 5–10 Business Days
Shipping Fee: From $5 per 250g

 

Germany

-

Ship From: DE
Standard Shipping
Delivery: 3–7 Business Days
Shipping Fee: From $6 per 250g

Ship From: CN
Standard Shipping
Delivery: 7–15 Business Days
Shipping Fee: From $6 per 250g

 

France

-

Ship From: DE
Standard Shipping
Delivery: 3–7 Business Days
Shipping Fee: From $6 per 250g

Ship From: CN
Standard Shipping
Delivery: 7–15 Business Days
Shipping Fee: From $6 per 250g

 

Italy

-

Ship From: DE
Standard Shipping
Delivery: 3–7 Business Days
Shipping Fee: From $6 per 250g

Ship From: CN
Standard Shipping
Delivery: 7–15 Business Days
Shipping Fee: From $6 per 250g

 

Saudi Arabia

-

Ship From: CN
Standard Shipping
Delivery: 7–15 Business Days
Shipping Fee: From $6 per 250g

 

International

-

Ship From: CN
Standard Shipping
Delivery: 10–15 Business Days
Shipping Fee: From $6 per 250g

 

Shipping costs are calculated based on the total weight of your order. The rates shown in the table are starting prices only. To view the exact shipping cost, simply add the item(s) to your cart and proceed to checkout.

Delivery times are estimates and may vary depending on your location and the shipping carrier. Occasionally, tracking updates may be delayed while your package is in transit. We appreciate your patience and understanding.

Please note that order processing time is not included in the estimated delivery time.

Shipping fees are calculated based on your final order value after any discounts have been applied.

 

Please Note

Shipping carriers may experience delays during holidays, peak seasons, or other unexpected circumstances.

If your order is marked as delivered but you haven’t received it, or if you have any questions about your shipment, please contact us at hi@hoooyi.com within 30 days of the delivery date. We’ll be happy to help.